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Why ‘open all hours’ is killing your biz
Starting your own business was supposed to give you more freedom, more time to enjoy the things you love OUTSIDE work – family, friends, *whispers* time for yourself. Yet somehow it feels like you’re on call more often than an ER doctor on a Saturday night.
You end up feeling guilty for saying no, worried that if you do your clients will go elsewhere and you’ll be left trying to find new ones.
Your weekends are spent with half an eye on your smartphone, which means half the time to give to anyone else or heaven forbid – yourself.
I’m here to tell you, that’s not how we work around here!
Feel the fear, and do it anyway
In the first flush of excitement about your new business it’s natural to want to work as much as you can and you love doing it. But that’s not sustainable over time.
And, I know from personal experience that you simply CAN’T. And you shouldn’t. I tried and now I pay the price with chronic fatigue.
It can be a big scary idea to limit the amount of time you give to your biz and your clients but it’s a total must.
If you don’t you’ll end up burnt out, resentful of your work, and not giving 100% to anything.
Making yourself always available when people ask for your time leaves you scattered, unorganised, drained and constantly forcing yourself through your work. When mostly, you want to feel like you’re gliding over calm water totally in control.
It’s all about setting yourself some boundaries, sticking to them – religiously – and getting on top of your time.
A new way of working
Let’s start with email. This one’s a biggie. In modern times, communication technology has become a way of life. We’ve come to believe that emails should (and are expected to) be answered immediately. But, says who??
We buckle to self imposed pressure to reply straight away when an email lands in our box. When a more productive way to manage email is to use blocks of time to answer many messages at once.
This is called chunking. It’s a productivity concept of bringing together similar tasks in blocks rather than when they arise or when you’ve got no choice but to do them (like it was due YESTERDAY).
For instance, you might block out an afternoon to do invoicing or uploading automated social media updates instead of doing them every day.
Another example is having client appointments on certain days and dedicating your entire day to them.
The thought of doing something similar in your business may scare the H out of you.
You might even think ‘there’s no way I could ever do that because…’ and immediately have a number of reasons (or excuses) why that won’t work in your business. I get that, but I challenge you to think about it some more to explore whether it’s really that impossible.
Working this way benefits everyone. Here’s why…
You are focussed fully on your clients all day. You don’t get distracted by other tasks which means you bring your best self to your clients without feeling frazzled or preoccupied. That means they get the best from you too.
I do this in my business on Tuesdays and Wednesdays. When I switched to this model I was nervous. I wondered if they’d complain or decide not to work with me, and guess what? No one has a problem with it and my roster is full!
The truth is, I had no choice but to set these boundaries – I had to do it for my health.
I couldn’t afford to let my clients decide when they wanted to work with me. I knew that if I had a client booked on a morning after chronic insomnia the night before, or a bad case of the zombie-inducing fatigues – I wouldn’t be my best for them. And, they deserve to have my best.
You make the rules
Of course clients will always want to work with you – you’re fabulous, why wouldn’t they?
But it’s up to you to set out how it will work. If you leave the decision with them you could end up working on Sunday mornings when you’d rather be lying in, or 8pm at night when you’d rather be kicking back with your Significant Other and a G&T.
If you tell your clients your availability, they respect it.
I promise you that you’ll be surprised at how many don’t even notice. If someone said to you “I can’t do that time, I collect my children from school at 4pm every day.” What would you do? Demand that they leave them there to get on a call with you? Of course not.
Clients will still want to work with you, they’ll still say YES.
When you let others dictate your work schedule:
- You set unrealistic expectations about how soon you can get work done.
- You pull late nights, it doesn’t get done or you don’t present your best work.
- You let people down.
- You get pissed with yourself, feel (and look) unprofessional and that is really sucky.
When you are the boss of your business, YOU make the rules. And when you set clear boundaries for yourself, your working day is easier, more productive and you achieve bettter results for yourself and others.
Further reading:
How I stick to a 30 hour week (and how you can too) Read it here
Who’s calling the shots in your biz? Read it here
Dare I mention the ‘H’ word? Read it here
Your turn
I’d love to know what boundaries and systems you have in place – let us know in the comments, we can all learn a thing or two!
If you’re feeling like it’s a struggle to fit everything in and you’re working all hours, get in touch and book a Clear Strategy session with me so that we can get your days streamlined and your free time back!