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5 Things to Consider Before Dipping Into Yet Another Social Media Network

posted by Alicia in Strategy Stuff

The temptation to sign up for every new social media platform can be overwhelming. As small business owners we’ve got entrepreneurial spirit in spades and chasing new shiny objects is our biggest downfall.

eenie meenie miney moeWhat’s more, we are constantly blasted with facts, figures and recommendations about how ‘this’ social network is better than ‘that’, and how ‘this’ social network is the vital ingredient missing from our failing marketing plan.

So off we go, starting yet another social media account – usually before we’ve given ourselves a chance at succeeding on our current platforms.

Always chasing the next shiny object…

This puts us at risk of spreading ourselves too thinly across multiple platforms which means we will never have the chance of winning on any of them.

So before you dip your toe in to yet another social media network (or if you’re ever going to achieve results from social media) here are some prime factors to consider first.

1. Why this platform, huh?

Knowing WHY you want to use ‘this’ platform in the first place is the first question you need to answer.

(And, if it’s too late, you can ask yourself right now).

is it because

  • it’s free and looks pretty?
  • someone’s told you that you just HAVE to check it out?
  • your peers are raving about it
  • your clients always refer to it?

Out of the 4 reasons above, there’s only ONE that should grab your attention and have you sprinting to set up an account tout de suite. (If you’re not sure of the answer, then call me!)

Just because it’s readily available and everyone says you should use it is not a good enough reason. Check your source. Plus, when it comes to reading online recommendations and blogs (like this one) – is it relevant and written with you in mind?

Social media marketing needs to be fun – sure! But more importantly it has to deliver a benefit to your business and achieve a return for your investment – whether that’s time, money, staff or all three.

2. Are your people hanging out there? (And I don’t just mean customers)

Our ultimate aim of using social media is to grow our bottom line, but connecting with end-user clients is not always going to be your main objective.

It could be that you want to raise your profile through meaty media opportunities.

Maybe you’re looking for joint ventures with other mover-shakers that have a large community who would benefit from your expertise.

It’s probably a mixture of these, so figuring out who you want to reach that ties in with your main objective (made in point no.1) is your next step. Then you can determine whether the platform you’re exploring is going to be right for you.

3. What are they doing here?

Social media platforms are not all the same, so you need approach them differently to get good results.

The days of sending the same automated messages across multiple platforms are thankfully gone. And, for any stragglers out there who haven’t grasped this point yet, listen up…

These types of shortcuts simply.do.not.work.

So, knowing the culture of your chosen platform is your next step. Understand the user behaviours by answering these questions:

  • Why do your people use it?
  • What message formats are popular with them (images and video, questions, long or snappy posts, sharing links)?
  • Do these message formats fit the type of updates you want to share?
  • How often should updates be posted to make an impact?

4. How much is this gonna cost me? (Time, money, team)

The platform itself may be free and it may be really easy to set up a basic account but is that enough?

Short answer: No!

Remember, your interactions on social media networks are an extension of your business brand and voice. Often it will be someone’s first interaction with you so you’ll want to make sure that representation looks the part, and you know how to use it. Even if you’re outsourcing the daily running of the account to someone on your team.

All of this will take some front-loaded investment in time and money – whether it’s paying for custom designed backgrounds and banners or paying for proper training and strategy advice.

Once that’s done, have a plan to determine how often to post, if you’ll need to create new content to share such as videos, and, if you plan to invest in paid for promotions like Facebook Ads.

5. What about you?

An important factor often overlooked is how suited you are to the social network, your communication style, and how you want to use it.

If posting quick messages and gathering useful information and connections is high on your enjoyment scale, you’ll love Twitter. If you prefer collecting and posting images, and you’re looking for a largely American audience (at least for now) then Pinterest might be for you, and if you enjoy posting a variety of updates less frequently, then Facebook might be for you.

A prerequisite of using social media is having fun! If you don’t enjoy it, that will show in your updates, it will become a drag and you’ll not spend enough time on it because it will be ‘just another thing’ that you have to do.

So start off using the right social network for you by asking yourself this:

  • What networks do you think you’ll enjoy using the most?
  • What suits the personality of your brand as well as your working style?
  • Which network suits your product or service the most?

Over to you!

Did you consider any of these points before opening up your latest social media account or did you dive straight in? I’d love to know the route you took, plus how these tips will impact you the next time you’re faced with a new shiny social media platform. Let me know in the comments below!

Editor’s Note: This post originally appeared on Women Unlimited

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  • 24 May 2014 by Caroline Hearst

    Thanks for this post Alicia, I think it is very helpful, especailly the bit about having to enjoy it – that has been my problem with Linkedin, I just don’t like it, initially I thought it was Swedish because of the name which I did not connect with the meaning linked in for ages. I am not to keen on facebook either, but actually enjoy Twitter, although I suspect I could benefit from more facebook useage as one of my client groups does hang out there I think.

    • 13 June 2014 by Alicia

      Hi Caroline – great to hear that you’ve found a platform that you enjoy using – go for it!

  • 26 May 2014 by Barbara

    I have been considering this question all week so it was great to see your blog today. I think what I got most from this was that using particular platforms and enjoying using them is more important than I realized at first, and secondly that I can enjoy others more when I understand and know more about them. I joined LinkedIn many years ago because I was invited by a colleague in another company but I didn’t really understand much about it until fairly recently and I still have a lot more to learn to warrant actively using it to my advantage. Thank you for this post, Alicia.
    Barbara

  • 27 May 2014 by Liam Colatio

    I really think that the most important thing considering when opening another social media account is whether or not your targeted audience is there. That’s it. In every other case you are shouting to the air, spending time and effort for nothing. And when asking yourself this question it is very important to be opened minded and ask yourself where are my customers/potential customers really are? Where are they looking for me? It can be on one of the popular ones (FB, Twitter, YouTube, LinkedIn, Pinterest etc.) or maybe on geo-based, local ones (foursquare, meetey.com and others(

  • 18 June 2014 by Kathryn Hall

    Great post Alicia. When I first started up in business I signed up for every social media platform going and ended up going a bit nuts with it all, there was just no way I would ever have been able to maintain them all effectively when it was just me. These days I just focus my attention on Facebook and Twitter and it’s sooo much easier! Plus people are actually engaging with me on there because I’m spending the time to build relationships. Less is more for sure! :-)

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